We prefer to receive payment through our website (see Fees & Payment).  If you require assistance or prefer to pay by other means, please discuss with your therapist.

We require pre-payment for the assessment interview for our Anger Management group program.

Yes, all assessments are fee-based. Please consult the fee structure.

We only have a sliding fee scale for our trauma recovery group program (known as Men & Healing, Phase I & Phase II). Men who are full-time students or on social benefits or disability supports in these programs can pay a reduced rate. Please request information in the Enroll Online form.

Our services are covered by most extended healthcare insurance plans. However, we urge you to check with your insurance provider to ensure this is the case. You may also want to confirm the limit for psychotherapy services at that time.

Our services are provided by registered social workers and psychotherapists who are supervised by our registered psychologist.

Please note that we do not directly bill your insurance company. Rather, after each session or group program session, you will be provided with an insurance receipt to submit to your provider for reimbursement.

Please don’t hesitate to call us if you have any questions.

Unfortunately, insurance receipts can only be provided after our services are delivered and payment is received.

We require 48-hour cancellation notice for all appointments.

Unless agreed upon with your therapist, the full fee will be charged for missed appointments with less than 48-hours notice. Insurance companies do not cover these fees.

Our individual sessions are 50-minutes long. Most of our group sessions are two-hours long.

Any information shared with Men & Healing staff will be treated with respect and the utmost confidentiality. No information will be shared without a signed authorization by the client.

Limits to Confidentiality

Some circumstances may oblige Men & Healing staff to share client information without permission, such as:

1. When there is clear and imminent danger that the client will cause serious harm to oneself or other(s).
2. When there is knowledge or suspicion that a child who is presently under the age of 16 has been previously abused or is currently being abused, neglected, or witnessing abuse.
3. When a judge has ordered counsellor testimony and/or client records be made available for court.
4. For billing, collaborative case consultation and clinical supervision proposes.

All clients in a group therapy program sign a contract agreeing to keep all identifying information regarding fellow group members confidential.

Upon request, you can receive a certificate of completion for our group therapy programs.

We offer individual therapy as well as our Men & Healing Group Therapy programs, Phase I & Phase II. See the program description on the website.

We offer individual therapy for men facing issues of sexual assault. We would ask you to disclose this information in the Enroll Online form. By doing so, we can respond as quickly as possible.

We offer individual services in French. Please make your request known on the enroll online form.

We offer individual services online. Please make your request known on the enroll online form.

If you are not planning to pay for the client’s services, you do not need to send a referral. Your client can complete the Enroll Online form himself and one of our therapists will contact him within two business days.

However, if you are planning to pay for the client’s services, we will require written confirmation (e.g. e-mail, fax, letter) confirming your payment, including the following information:

1. The client’s full name.
2. The service you would like to purchase on behalf of the client.
3. The fees you will incur on behalf of the client.
4. Contact information for invoicing purposes.
5. Any further information in regards to this arrangement.

We request that he contacts us directly and completes the Enroll Online form.

Yes. Women can participate in individual or couples therapy. Please complete the Enroll Online form.

 Yes. Please complete the Enroll Online form.

We provide individual therapy to those 16 years and older. We provide group therapy to those 18 years and older.